We ship anywhere in the USA, Australia, New Zealand, some Asian countries and the UK and we will expand during the year, Join our mailing list for updates as we expand internationally.

Shipping time is 5-12 days.

• This doesn’t include our 1-3 day processing time.
• All shipping times exclude clearance/customs delays

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with all the tags. You’ll also need the receipt or proof of purchase. 

If you make a partial return, we'll adjust any discounts that have been applied proportionally and refund you accordingly.

Please ensure that all items are shipped in their original packaging. If you send the items without the original packaging, you will be responsible for all return shipping charges.

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at petblissone@hotmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us.

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia and in the USA.

Absolutely! Once your order has been shipped, we will send you a tracking number so you can monitor its delivery status.

For some shipping companies, it takes 1-3 business days for the tracking information to update on the system.

Notice: Sometimes due to free shipping tracking is not available.

Please e-mail us at petblissone@hotmail.com with a photo of what you received vs what was expected and we’ll advise on the next steps.